Privacy Policy

Welcome to Bunbee ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our apps.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use the Bunbee application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

We collect information that you provide directly to us when you register for an account, complete onboarding, create a child profile, scan products, or communicate with our AI assistant.

• Account Data: When you register, we collect your name, email address, and password. Passwords are securely hashed and never stored in plain text.
• Onboarding Data: We collect information such as your caregiver role, guidance style preferences, focus areas (e.g., sleep, feeding), and location/country to personalize your experience.
• Child Profiles: If you choose to create profiles for your children, we collect information such as name (or nickname), date of birth, and dietary preferences/allergies. This helps us provide age-appropriate guidance.
• Scan History & Meal Guides: We store a history of the food products you scan and any meal guide data you create or save to allow you to revisit them later.
• Chat Conversations: We store the text of your conversations with our AI assistant to provide context for future interactions and improve our service.
• Payment Data: When you subscribe to premium features, your payment details are collected and processed securely by Stripe. We do not store your complete payment card numbers on our servers.

We use the information we collect to provide, maintain, and improve our services, including:

• Providing personalized nutrition and development guidance.
• Processing your food scans and retrieving relevant product information.
• Improving the quality and relevance of AI-generated guidance.
• Sending you technical notices, updates, security alerts, and support messages.

We use industry-standard security measures to protect your personal information. Your data is stored on secure servers and encrypted both in transit and at rest. For authentication, we use secure HTTP-only JWT session cookies to keep your account safe.

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We believe in giving you control over your data. Within the app settings, you can manage your consent preferences for:

• Personalization: Whether we use your data to tailor the app experience.
• Chat History: Whether we save your conversations with the AI assistant.
• Child Profiles: Whether we store detailed information about your children.

You can update these preferences at any time in the "Settings" section of the app.

You have the right to access, correct, or delete your personal information.

Export: You can request a copy of your data by contacting our support team or using the export feature in Settings.

Deletion: You can delete your account and all associated data at any time through the app settings. Upon deletion, your personal information will be removed from our active databases. Some data may be retained in our backups for a limited period for disaster recovery purposes.

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

• OpenFoodFacts: We use OpenFoodFacts to retrieve product information for scanned barcodes.
• AI Services: We utilize third-party AI providers including Anthropic (Claude) for AI chat and Google Gemini for image and text analysis. We do not share personally identifiable information with these providers for training their general models.
• Infrastructure: We use Cloudinary for secure image storage and Resend for delivering transactional emails (such as password resets).
• Stripe: We use Stripe for secure payment processing. Your payment information is handled directly by Stripe and is subject to Stripe's Privacy Policy. We do not retain your full payment card details.

While our service is designed to help parents care for children, the Bunbee app is intended for use by adults (parents and caregivers) only. We do not knowingly collect personal information directly from children under the age of 13.

If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us:

• By email: hello@bunbee.app